Privacy Policy
This policy explains how Ask The Oracle handles personal data on Ask The Oracle. It is written to follow the LGPD (Brazil), the GDPR (EU and UK) and the CCPA (California).
- What we collect. Account data (name, e-mail), the questions and conversations you send to the oracles, the readings you save, usage data (credits, device, approximate region) and your payment status. Card numbers are handled by our payment provider and never reach our servers.
- Why. To run the service, answer you, process payments, prevent abuse and meet legal duties. Our legal bases are the contract with you, your consent where required, and our legitimate interest in security.
- AI providers. Your messages are sent to AI providers only to write your answer. Do not send information you do not want processed this way.
- Sharing. We do not sell or share your personal data for advertising. We share it only with processors that help us run the service (hosting, payments, e-mail, AI) or when the law requires it.
- Retention. We keep data while your account is active and then delete or anonymize it, except what the law requires us to keep.
- Your rights. You can ask to access, correct, export or delete your data, object to processing, or withdraw consent. Write to hello@example.com. You may also complain to your data protection authority.
- Cookies. See the Cookies Policy.
- Age. The service is for adults (18+). We do not knowingly collect data from minors.
- Transfers. Data may be processed in other countries with appropriate safeguards.